Job Description

En travaillant chez Home Depot, vous pouvez être vous-même tout en contribuant à quelque chose de plus grand.
 
Position Overview:
The Supply Chain Customer Service Coordinator is responsible for driving customer
satisfaction. The individual is tasked with investigating and resolving complex purchase
order status cases, coordinating escalation resolution as it relates to customer orders,
appointing THD deliveries into stores and communicating plans directly with supply chain
teams. The associate is responsible for finding ways to enhance operational effectiveness
by coordinating efforts in conjunction with other internal business partners who share the
same resources. They provide customer service leadership as well as act as the final
escalation point for all supply chain customer service issues.
Key Responsibilities:
• Provide excellent customer service via active listening and professional
communication and identifying root causes of issues wit...

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