Corporate Account Supervisor

The Corporate Account Supervisor is our main support for the after-sales transactions of our Distribution Channels, specifically the Agency Zone 2 channel. The main accountability is to achieve a policy and premium persistency of 90%, generate billings on time (initial, adjustment, modal, renewal, extension), ensure accurate member data information are saved in the database, confirm member eligibility for claims verification, provide details for account review, process experience and unused premium refunds, and perform member underwriting for members exceeding the NEL/NML upon renewal of the account. Closely coordinate with the Distributors and Business Partners to be able to deliver our service-level commitments to our clients.

Position Responsibilities:

• Prepare renewal offers for existing accounts and ensure to manage his/her portfolio to maintain the 85% policy and premium persistency level.
• Reconcile member master list upon renewal based on u...