Job Description
About the Team
The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption.
About the Role
As Corporate Security Operations Manager for Tokyo, you will lead day-to-day corporate/physical security for our Tokyo office, and be responsible for delivering a safe, discreet, and professional security environment in a high-trust, high-confidentiality tech setting. Reporting up to the APAC Security Manager, you will be the primary security point of contact in Tokyo—balancing strong risk management with a calm, service-oriented presence—while delicately partnering with employees, cross-functional teams, and local external stakeholders.
This role is based in Tokyo. Additionally, travel to Seoul and travel outside the region to support other CorpSec pillars may be required.
You’ll be responsible for:
Operationalizing the Tokyo office physical security program: access control, visitor management, incident response, and office security operations.
Managing security vendors and the contract guard force (post orders, performance, coverage, KPIs/SLAs, and continuous improvement).
Partnering closely with Workplace/Facilities, HR, IT/InfoSec, Legal, and office leadership to implement sensible, employee-friendly security controls.
Leading local incident response and follow-through (documentation, after-action reviews, corrective actions).
Supporting security planning for in-office events, leadership visits, and business travel into/out of Tokyo as needed. This may also include supporting the APAC regional manager in day to day administration of the Seoul office, as required.
Driving emergency preparedness (earthquake readiness, evacuation/muster processes, tabletop exercises/drills in coordination with Workplace).
We’re looking for someone with:
8-10 years of experience in corporate security, protective services, law enforcement, military, or a combination of relevant fields, with demonstrated progression in responsibility.
Proven experience leading physical security operations in a modern office environment, ideally within tech or other high-confidentiality settings.
Demonstrated capability to manage security vendors and a contract guard force (performance management, post orders, SLAs/KPIs, incident standards).
Strong incident management experience, including real-world response and after-action improvement.
Exceptional interpersonal skills with a track record of delicately managing cross-functional stakeholders, employee concerns, and leadership expectations.
Professional/Business English and Japanese fluency (written and spoken), including the ability to write clear incident reports and present risk decisions to regional/global partners.
Sound judgment, discretion, and ability to handle sensitive issues with confidentiality.
Comfort operating in a global environment across time zones, with a bias for collaboration and pragmatic solutions.
A strong ethical foundation and a commitment to OpenAI’s mission and values.
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