Corporate Technical Account Supervisor

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As the Corporate Technical Account Supervisor you will be reporting to the Business Solutions manager and will be responsible to drive the Technical Account Manager team’s activities for Vodafone’s Connectivity, Telephony & Network Security services and solutions ( SDWAN, SDLAN, NextGen Firewall) for Corporate/SME
customers.
More specifically you will: 
• Supervising and developing Technical Account Manager team for all related portfolio(Network Connectivity, Telephony & Network Security)
• Visit key customers to guide their digital transformation by proposing and presenting Vodafone solutions for Connectivity, Telephony & Network Security. Maintain strong relationship with IT Leaders
• Have overview and ownership of RFPs by securing that the proper techno-economical proposition will be delivered within deadline.
• Managing team relationship with collaborating teams such as Sales, Presales Solution, Project Management, Marketing and Products
• Market monitoring and investigation for potential new solutions that can be developed, based on strong market and customer insights. 
• Upskill Corporate/SME Sales team by organizing product and commercial approach trainings. Lead the adoption of new Vodafone solutions for Connectivity, Telephony & Network Security 

Who you are

• University degree in IT or Telecoms
• Excellent command in writing and speaking of the Greek and English language
• Experience in managing people and partners
• Experience in design/consulting of technology services & solutions (Connectivity, Telephony & Network Security) for business customers 
• Previous working experience related to services sales or consulting for SDWAN, SDLAN or Network Security in a Telecoms or IT company
• Strong results orientation and flexibility to work with the customers and sales teams under pressure & tight timelines
• Very good interpersonal skills and ability of fluent communication with customers
• Ability to communicate and negotiate effectively with internal and external collaborators and customers
• Interest to learn about the latest business services, products & solutions.