Job Description
Counter Sales Associate (
**Job Number:** COU000137 )
**Description**
+ Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
+ Take part in the opening and closing duties in compliance with the norms and internal procedures
+ Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
+ Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
+ Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
+ Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
+ Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
+ Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
+ Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
+ Receive and handle cash payments including exchange and money transactions while following the set policies
**Qualifications**
+ High School Degree
+ 0 - 1 year of experience in customer service
+ Fluency in English
+ Analytical Thinking: level 1
+ Attention to details: level 2
+ Change and Adaptability: level 1
+ Cultural Awareness: level 1
+ Customer Focus: level 1
+ Planning and Organizing: level 2
+ Teamwork: level 2
**Organization** : Paul Café
**Primary Location** : Oman-Muscat City Center
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** COU000137
**Job Number:** COU000137 )
**Description**
+ Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
+ Take part in the opening and closing duties in compliance with the norms and internal procedures
+ Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
+ Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
+ Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
+ Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
+ Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
+ Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
+ Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
+ Receive and handle cash payments including exchange and money transactions while following the set policies
**Qualifications**
+ High School Degree
+ 0 - 1 year of experience in customer service
+ Fluency in English
+ Analytical Thinking: level 1
+ Attention to details: level 2
+ Change and Adaptability: level 1
+ Cultural Awareness: level 1
+ Customer Focus: level 1
+ Planning and Organizing: level 2
+ Teamwork: level 2
**Organization** : Paul Café
**Primary Location** : Oman-Muscat City Center
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** COU000137
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