Country Head - India

Commure is looking for a Country Head – India to own and scale our India operations. This leader will be accountable for operational excellence, delivery outcomes, team leadership, and transformation, with a strong focus on process improvement.

What you'll do

Own India operations end-to-end

• Lead overall India operations across functions (e.g., revenue cycle operations, support teams, shared services, and enabling functions as applicable).
• Own delivery metrics and outcomes: productivity, quality, turnaround time, SLAs, customer impact , and cost efficiency.
• Build strong operating rhythms: weekly business reviews, KPI dashboards, performance reviews, and escalation management.

Drive process improvement & transformation

• Identify bottlenecks and redesign workflows to reduce errors, improve throughput, and strengthen controls.
• Lead continuous improvement initiatives using Lean-style t...