Job Description

Description

To provide strategic leadership and operational oversight for the India Global Capability Center (GCC), ensuring delivery of global objectives, talent growth, regulatory compliance, and continuous innovation in alignment with corporate strategy.

Reports To:

Director of Operations – India

Job Duties

Strategic Leadership & Planning

  • Develop and execute the India GCC strategic roadmap aligned with global business priorities.
  • Expand engineering and service delivery capabilities to support global program objectives as defined by COO and Pinnacle Leadership Team

    • Operational & Delivery Excellence

  • Oversee day-to-day operations, including delivery, service quality, cost optimization, and risk management.
  • Ensure a project plans are available, are accurate, and are maintained and Quality Management Plans are adherend to.
  • Preform QPCI’s for all direct reports
  • Ensure...

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