Course Consultant

1. Consultation & Enrollment

• Conduct consultations with students and parents to understand academic needs and recommend appropriate courses.
• Explain course structures, fees, schedules, curriculum, and teaching methodologies clearly.
• Assist with student enrollment, registration procedures, and payment processes.
• Follow up on inquiries from walk-ins, phone calls, and online platforms to convert leads into enrollments.

2. Customer Service & Relationship Management

• Build and maintain strong relationships with students and parents.
• Provide excellent service by addressing inquiries, concerns, and feedback promptly.
• Coordinate with teachers and admin staff to update parents on student progress when necessary.
• Ensure high levels of customer satisfaction and student retention.

3. Administrative & Operational Support

• Maintain accurate records of consultations, enrollment...