Job Description

  • Design and build language-based AI solutions using Coveo, including data models, evaluation strategies, production constraints, and user experience considerations.
  • Architect and implement Coveo solutions integrated with Salesforce (SFDC), including reporting dashboards and analytics.
  • Apply SEO concepts using machine learning and data models to enhance search relevance and content discoverability.

Platform & Architecture Expertise:

  • Work with Python, JavaScript, Atomic, and Headless architectures to build scalable and flexible search solutions.
  • Design solutions supporting self-service, automation, personalization, proactive support, and omnichannel experiences.
  • Apply understanding of machine learning concepts, model lifecycles, and best practices to production systems.

Digital Transformation & Advisory:

  • Enable digital transformation of support systems by aligning busine...

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