Job Description
- Design and build language-based AI solutions using Coveo, including data models, evaluation strategies, production constraints, and user experience considerations.
- Architect and implement Coveo solutions integrated with Salesforce (SFDC), including reporting dashboards and analytics.
- Apply SEO concepts using machine learning and data models to enhance search relevance and content discoverability.
Platform & Architecture Expertise:
- Work with Python, JavaScript, Atomic, and Headless architectures to build scalable and flexible search solutions.
- Design solutions supporting self-service, automation, personalization, proactive support, and omnichannel experiences.
- Apply understanding of machine learning concepts, model lifecycles, and best practices to production systems.
Digital Transformation & Advisory:
- Enable digital transformation of support systems by aligning busine...
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