Job Description
Job Description: We are seeking a CPS Lead to join our team in Chennai, India. In this role, the selected candidate will be leading the CPS team and will be responsible for all the deliverables. The person should be able to guide the team technically/functionally and make sure the deliveries are on time.
Key Responsibilities :
• Own critical business processes from intake to delivery, ensuring on-time and first time-right outcomes
• Review, prioritize, and assign tasks and tickets, aligning work with business priorities and driving rapid execution on high-impact items
• Track SLAs across all workstreams, monitor workflow health, and ensure all tasks are completed within committed timelines
• Monitor SLA adherence and operational performance, escalating risks early and ensuring timely resolution of delays or blockers
• Oversee end-to-end ETL and MFT workflows, validate successful file processing, troubleshoot failures, and ensure prompt, effective corrective acti...
Key Responsibilities :
• Own critical business processes from intake to delivery, ensuring on-time and first time-right outcomes
• Review, prioritize, and assign tasks and tickets, aligning work with business priorities and driving rapid execution on high-impact items
• Track SLAs across all workstreams, monitor workflow health, and ensure all tasks are completed within committed timelines
• Monitor SLA adherence and operational performance, escalating risks early and ensuring timely resolution of delays or blockers
• Oversee end-to-end ETL and MFT workflows, validate successful file processing, troubleshoot failures, and ensure prompt, effective corrective acti...
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