Job Description

Detroit, Michigan, United States

**must be able to work hybrid in our Detroit office 3 days/week (we are not offering relocation)** 

What we’re looking for:

  • Deep understanding of luxury consumer psychology
  • Proven ability to create seamless, emotionally resonant journeys for luxury customers
  • Relentless commitment to brand excellence

    • Ready to define what luxury feels like? Join us.

    Key Responsibilities:

  • Strategic Vision & Leadership:
  • Working with Account and Production counterparts, define and champion the overarching creative vision and strategy for the luxury customer experience, aligning with brand objectives and business goals.
  • Lead the development of innovative CX concepts, from initial ideation to final implementation, across all channels.
  • Bring expertise with global luxury trends, emerging technologies, and CX best practices to continuously evolve and elevate the strategy....

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