Job Description

Job Summary
The Creative Operations Manager brings structure, clarity, and operational excellence to an in-house marketing and creative team. This role owns the systems, processes, and workflows that enable designers, photographers, videographers, and cross-functional partners to work efficiently and consistently across multiple channels. This position acts as a key partner and advocate for the creative team, helping manage workload, prioritize requests, and remove operational obstacles so the team can perform at their best.

Essential Job Functions*

Creative Workflow & Process Management

Audit, map, and optimize existing workflows, identifying bottlenecks and inefficiencies.

Build and document scalable processes for intake, scoping, routing, approvals, revisions, and delivery.

Establish and enforce a centralized request system with clear forms, briefs, and templates.

Triage, prioritize, and route requests based on business priori...

Apply for this Position

Ready to join Hillman? Click the button below to submit your application.

Submit Application