Job Description

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Creative Operations Manager

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The Hillman Group

Job Summary
The Creative Operations Manager brings structure, clarity, and operational excellence to an in‑house marketing and creative team. This role owns the systems, processes, and workflows that enable designers, photographers, videographers, and cross‑functional partners to work efficiently and consistently across multiple channels. This position acts as a key partner and advocate for the creative team, helping manage workload, prioritize requests, and remove operational obstacles so the team can perform at their best.

Essential Job Functions

Creative Workflow & Process Management

Audit, map, and optimize existing workflows, identifying bottlenecks and inefficiencies.

Build and document scalable processes for intake, scoping, routing, approvals, revisions, and delivery.

Establish and enforce a centralized request system wi...

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