Job Description

Overview

of the Role:
  • Respond promptly to inquiries from creators, utilizing FAQs and reference materials.
  • Communicate effectively through various channels, including online Q&A sessions and
    documentation.
  • Gather and document feedback from creators to enhance the overall support program
  • Manage online communities, including Discord, and foster a positive environment
  • Assign game development tasks to creators based on project schedules
  • Clarify task requirements, track progress, and ensure timely delivery
  • Collaborate with internal teams to implement improvements based on creator feedback
  • Communicate with the creator to adjust based on internal feedback concerning the deliverables.

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