Job Description

<p><b>Description:</b><br/><br/><b>Job Roles & Strategy and Leadership:</b><br/><br/>- Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices.<br/><br/>- Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space.<br/><br/>- Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines.<br/><br/><b>RCM BPO Knowledge Development:</b><br/><br/>- Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards.<br/><br/>- Collaborate with subject mat...

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