Credera - Sr IOS Engineer

Job Title: Senior Engineer– Mobile (iOS/Swift/SwiftUI/GCP/JavaScript) 

Experience Required: 5+ years in iOS development & support

About the Role

We are looking for a Senior iOS Engineer to join our RUN support team, focused on delivering 16x7  mobile application support for global customers. This role requires a highly skilled and proactive professional with strong expertise in iOS development (Swift & SwiftUI), MVVM pattern, Google Cloud Platform (GCP), and JavaScript. You will be part of a rotating shift team responsible for ensuring system uptime, performance, and rapid incident resolution.

Key Responsibilities

• Troubleshoot, resolve, and document iOS application issues in a production support setting.

• Participate in incident response and root cause analysis (RCA), providing timely resolutions.

• Provide hands-on technical support and maintenance across a suite of customer-facing  applications.

• Monitor and respond to incidents, outages, and system alerts within a 16x7 support model (9 am ET to 11 pm PT).

• Troubleshoot and resolve issues in real time across iOS applications, backend services, and cloud infrastructure.

 • Collaborate with other engineers and stakeholders to stabilize, maintain, and improve existing  mobile features.

• Contribute to improving tooling, monitoring, and operational efficiency.

• Write and maintain support documentation and knowledge articles.

• Contribute to root cause analysis (RCA) reports and suggest long-term fixes for recurring issues.

• Contribute to and help coordinate 16x7 support coverage, including shift handovers and  escalation awareness.

• Assist in the automation of monitoring and alerting systems to improve operational efficiency.

• Participate in rotational on-call or flexible shift support schedules as required by the 16x7  operation.

Qualifications

• 5+ years of professional experience in iOS application development.

• Expertise in iOS development with Swift, SwiftUI, MVVM pattern and experience with Xcode and  related tools.

• Experience with Apple App Store submission and review process

• Strong proficiency in JavaScript, including debugging and cross-platform troubleshooting.

• Experience with Google Cloud Platform (GCP) services, deployment, and monitoring tools.

• Familiarity with Firebase, Cloud Functions, or other GCP-native technologies.

• Solid understanding of CI/CD pipelines, system monitoring, and log analysis.

• Proven experience in production support, SRE, or DevOps roles, ideally in high-availability  environments.

• Strong communication skills and a customer-focused mindset.

• Ability to work in a rotational or flexible schedule to support 16x7 operations.

• Proficient in English (written and verbal).

Preferred Qualifications

• Experience with RESTful APIs, mobile app deployment, and cloud-native architectures.

• Exposure to React or Node.js is a plus.

• Experience working in Agile/Scrum environment

• Experience working with global, multicultural teams.