Job Description

Position Responsibilities

  • Perform various analyses, including thorough reviews of financial statements and preparation of reports.

  • Assess signs of possible fraud to determine account validity and protect company assets.

  • Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day.

  • Meet daily release deadlines to ensure customer orders are processed accordingly.

  • Set and adjust credit limits based on customer requests and / or past payment experience.

  • Contact customers with past-due balances to determine cash flow status.

  • Handle email communication with customers and internal departments.

Minimum Requirements

  • Bachelor’s degree.

  • 2+ years experience in customer service, credit, collections or call center environment a plus.

  • Bilingual (English / Spanish / French) ...

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