Job Description

Job Summary:
 The Credit & Collections Analyst is responsible for evaluating customer credit risk, managing collections activities, and supporting accounts receivable processes to optimize cash flow and minimize bad debt. This role partners closely with Sales, Finance, and Customer Service to ensure timely payment while maintaining strong customer relationships.

Key Responsibilities:

  • Establish, monitor, and adjust credit limits in accordance with company policies
  • Manage collections efforts for past-due accounts, including customer outreach and payment follow-up
  • Resolve billing discrepancies and disputes in collaboration with internal teams
  • Monitor aging reports and key AR metrics (DSO, delinquency, bad debt exposure)
  • Prepare and maintain credit and collection documentation and reporting
  • Recommend accounts for credit holds, disconnections, escalations, or write-offs as needed
  • Support month-end close activi...

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