Job Description
The position of Credit and Collections Specialist will need to ensure that all outstanding debts are collected on time. This will be a critical role in managing credit and collections processes, ensuring timely payment collection and minimizing credit risks. This will also include reaching target sets and KPIs, implementing relevant policies and procedures and creating reports and discussing them with the relevant stakeholders for debt update.
Key accountabilities (main areas of responsibility)
1. Debt Collection
+ Telephone chasing of past and future debts on designated accounts
+ Ensure follow up calls and collection plan dates are diarized.
+ Issuing statements, invoices, and account reconciliation on designated accounts as required.
+ Chasing debts by email and phone calls.
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