Credit Control Assistant

Credit Control Assistant

Gutor, based in Kuala Lumpur, is a leading manufacturer of UPS systems for industrial applications. We are seeking a Credit Control Assistant to manage customer accounts, chase payments, resolve queries and support the credit team.

Key Responsibilities

• Promptly execute MyDSO Manager action tasks such as sending payment reminders to customers and monthly account statements.
• Contact customers via phone, email, or letter to follow up on outstanding invoices and reduce delinquency for assigned accounts.
• Assist the credit team with opening new customer accounts and performing basic credit checks.
• Maintain accurate and up‑to‑date customer records, including credit limits, insurance limits and contact details. Provide customer service regarding collection issues and resolve disputes.
• Cooperate closely with credit teams and enlist support when needed to accelerate the collection process.