Credit Controller

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The Credit Controller will be responsible for the day-to-day cash collections for a specific portfolio of clients, with a primary focus on optimising cash collections and query resolution, reducing overdue debt (DSO) and aged debts. This role will also involve ensuring cash and credit notes are allocated on time and accurately.

What You Will Do

Key Tasks & Responsibilities

• Proactively contact all customers within your portfolio at least once per month regarding outstanding debt.
• Log and escalate all customer queries to the Query Resolution (QR) team promptly and accurately.
• Ensure all customer statements and dunning letters are accurate and distributed according to agreed schedules.
• Support the Credit Manager by preparing accurate and timely debtor reports for senior management meetings.
• Build and maintain professional relationships with customers ...