Job Description

ARM have an exciting opportunity for a Credit Controller, you will be responsible for managing customer credit accounts, ensuring timely collection of outstanding debts, minimizing financial risk, and maintaining positive customer relationships.

  • Manage and monitor customer credit accounts in line with company credit policies
  • Assess creditworthiness of new and existing customers
  • Set up and maintain credit limits and payment terms
  • Proactively chase overdue invoices via phone, email, and written communication
  • Resolve billing queries and disputes efficiently to ensure prompt payment
  • Allocate incoming payments accurately to customer accounts
  • Produce regular aged debt reports and cash-flow forecasts
  • Escalate high-risk or long-outstanding debts to management when required
  • Work closely with Sales, Customer Service, and Finance teams to resolve account issues
  • Ensure compliance with inte...

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