Job Description


The Permanent Division of Robert Half is currently recruiting for a Credit Controller / Collections Agent for a highly successful business with offices in Northampton

The Role

As Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:

  • Inbound and outbound contact to understand root cause of default/debt
  • Payment Queries and negotiating payment plans
  • Payment Negotiations
  • Recording of collection activities and logging internally on business CRM
  • Generation of collection letters and other communication
  • Escalation processes for high risk accounts to senior staff.

    • Your Profile

    Ideally you will have previous credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a pro...

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