Credit Controller

Job Purpose

To manage and control debtor accounts effectively, ensuring timely cash collection while maintaining strong customer relationships.

Key Responsibilities

• Manage debtor accounts, including assessing and setting appropriate customer credit limits
• Assess credit risk using customer history and relevant market information
• Handle internal and external queries relating to invoices, payments, and account balances
• Negotiate and agree repayment plans with customers where necessary
• Allocate incoming cash accurately and promptly
• Build and maintain strong customer relationships to support timely payments
• Maintain accurate records of customer contact, discussions, and outstanding issues
• Raise copy invoices and credit notes to resolve reasons for non-payment
• Create and maintain new customer accounts
• Produce and issue customer statements
• Manage a planned approach to ...