Credit Management Representative

Job Purpose



The Credit Management Representative is responsible for all elements of Credit Balance Management which include but is not limited to: Triaging patient and insurance credit balance to determine root cause, correcting contractual/manual adjustments, identifying overpayments and creating refund requests including appropriate documentation to support refund, identifying posting/payer trends and communicating to management for resolution.







Duties and Responsibilities





+ Perform credit balance management for multiple clients



+ Review daily credit balance work list to imitate research of credit balance accounts



+ Research, identify root cause, and resolve patient accounts including but not limited to posting errors, insurance overpayments, patient overpayments, and/or system issues



+ Prepare and submit refund...