Job Description
POSITION PURPOSE:Collect on delinquent accounts by preparing, researching, making calls, and following up either by correspondence or additional telephone calls. Maintain files and detailed call reports for collection activity. Process all credit applications for direct billings. Review billing and references in order to determine credit status. Assist departments in resolving billing procedures. Establish and enforce credit policies and procedures to increase sales and keep debts at a minimum. Conduct weekly staff meetings to go over schedules, group arrivals, new resort policies and discuss any problems or suggestions. Handle monthly write-offs and return checks. Refer accounts for outside collection activity.
To establish and maintain credit policies and procedures and assist in all phases of the resort’s credit process.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
OTHER:
Due to the cyclical n...
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