CRM Analyst

Overview

Analyze CRM performance, local customer data analytics. Analyze customer data insights and audience planning. Prepare daily/weekly reporting. Access powerful databases, systems and dashboards which will be supported by HQ. Key to enabling the right segments for the right offers to consumers. Support any other requirements needed by the sales team/management in order to meet department objectives/directions.

Responsibilities

• Analyze CRM performance and local customer data analytics.
• Analyze customer data insights and assist with audience planning.
• Prepare daily and weekly reports.
• Access and utilize databases, systems and dashboards supported by HQ.
• Identify and enable the right customer segments for targeted offers.
• Support additional requirements from the sales team or management to achieve department objectives.

Qualifications

• Bachelor Degree or Diploma in Business Ma...