CRM and Digital Marketing Executive

Job Title: CRM and Digital Marketing Executive Location: Bangalore Department: BD/CRM Reports To: HQ BD and CRM Head Job Summary: We are looking for a proactive and data-driven CRM Executive to manage, analyze, and optimize customer relationships through effective use of CRM platforms and marketing automation tools. The CRM Executive will play a key role in enhancing customer engagement, improving retention, and driving revenue through personalized communications and data insights. Key Responsibilities: CRM Management & Campaign Execution: Manage day-to-day operations of the CRM system. Ensure all communications are aligned with brand guidelines and deliver personalized customer experiences. Data Analysis & Reporting: Generate reports and insights to support business decisions and identify opportunities for improvement. Maintain clean, accurate, and up-to-date customer data in the CRM system. Customer Retention & Engagement: Work with marketing and sales teams to create cus...