Job Description

Join to apply for the CRM Developer role at Infosys

Location: Mexico (Mexico City) – Secure room requirement 5 days a week. Working on CST time.

Role Overview

As a CRM developer, you will be responsible for overseeing application development, customization, and maintenance of Microsoft Dynamics 365 Customer Engagement (Sales) solutions. This role involves designing, developing, and integrating CRM functionalities, optimizing workflows, and ensuring system performance to support business processes and enhance customer engagement. The position requires collaboration with cross‑functional teams and adherence to best practices in solution architecture and coding standards.

Key Responsibilities

  • Build custom components and solutions using C#, .NET, JavaScript, Dynamics 365 SDK, and Power Platform.
  • Configure CRM entities, dashboards, security roles, and implement integrations with APIs, web services, and Azure L...

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