Crm

Lead CRM post-sales operations including inventory management collections follow-ups and customer documentation Manage the complete customer lifecycle from booking to possession ensuring smooth handover processes Prepare and present daily weekly and monthly MIS reports on sales progress collections receivables and customer status Coordinate with legal banking finance sales and internal teams for agreement execution loan disbursements and issue resolution Maintain and update accurate customer records in ERP CRM systems Strategic ERP preferred ensuring data accuracy and compliance Handle customer queries and escalations professionally ensuring timely resolution and high satisfaction levels