Crm & Loyalty Specialist

Everything you are looking for and moreWe are looking for a CRM & Loyalty Specialist for Iberia (Spain & Portugal) to design, execute and optimise customer relationship strategies across the entire customer lifecycle.

This role will focus on defining and automating customer journeys, leading segmentation initiatives, coordinating multichannel campaigns and ensuring that every action drives conversion, engagement and repeat usage across both markets.

The position sits within the Growth area, as part of the Marketing team, with a versatile and very hands‐on scope. The main objective is to accelerate activation, recurrence and retention through personalised communication and data-driven automation, always with a strong impact on business results.

What responsibilities and objectives will you have?CRM Strategy & Customer Lifecycle

Design and execute CRM strategies focused on acquisition, activation, retention and loyalty.

Develop specific initiat...