CRM Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The CRM team owns the data-driven customer experience for Grab consumers, delivery partners, and merchants across Southeast Asia. You help shape how we communicate through email, SMS, push notifications, in-app messages, and other owned channels. The team sets the personalisation strategy for marketing, and partners with product and operations teams to extend that strategy into our products and services.

Get to Know t...