CRM Operations Manager

Our client is a digital services provider operating within the iGaming field. We are looking for a sharp, tech-savvy CRM Operations Manager who thrives at the intersection of data, automation, and customer experience. If you love the idea of running high-impact campaigns, diving into platforms, and optimizing every step of the customer journey, this is your stage.

In this role, you wont just keep the machine runningyoull help build a smarter, faster, more personalized CRM engine for global B2B and B2C brands. Youll be a go-to player across cross-functional teams, powering segmented campaigns, fine-tuning bonus logic, and ensuring no customer touchpoint is left behind.

Requirements

• Execute and optimize lifecycle journeys, automated flows, and one-off campaigns across email, SMS, and push
• Monitor Kafka event data using Coralogix to identify and resolve data flow issues before they impact campaigns
• Build, refine, and ...