CRM Sr

CRM SR

The CRM is responsible for the mobile business, managing Claro and Movistar accounts, and overseeing the sales plans for each account. They maintain relationships with areas such as Digital and B2B, launching new products and driving cross-selling in various channels. The CRM supervises the COE team and manages the sales and incentive budget for all sales channels (own stores, official agents, and tele-sales). Additionally, they monitor and develop the Trade In business with Motorola and retailers.

Responsibilities

⦁ Responsible for establishing strong relations with clients.
⦁ Responsible for client development and generation of business plans that support this management.
⦁ Responsible for monitoring and compliance with business plans.
⦁ Responsible for coordinating, both internally and externally, the implementation of new products within existing businesses, meeting the objectives and commitments made with the customer.