Job Description

Position: Customer Support Representative

Location: Athens, Greece

Work model: on-site, 100%

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

  • Respond promptly and professionally to incoming customer inquiries through various communication channels
  • Research and identify effective solutions to resolve customer issues or concerns
  • Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
  • Provide accurate and complete information using appropriate tools, systems, and procedures
  • Maintain a high standard of customer service and contribute to a positive customer or partner experience
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

REQUIREMENTS:

  • Fluent/...

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