Job Description

Context

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.

Anticipates, analyzes and solves complex technical problems escalated from first line support or the customer including in-fab support as needed. Conducts diagnostics and troubleshooting with a higher degree of independency and under limited supervision within primary competency.

Has more specialized knowledge of one competency or broader knowledge of multiple competencies. Has knowledge of and experience with the different components of the machine. Focuses on acquiring more knowledge.

Requirements

BS degree in relevant Technical Field (Electrical Technology, Mechatronics, ...

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