Job Description
Website Solutions Customer Support Specialist – German
Location: Lisbon, Portugal (On-site)
Start Date: 19 February 2026
Schedule: Monday–Friday, 06:00–22:00 (rotative shifts) – two days off: Saturday & Sunday
Contract Type: CDD, 6 months
Languages: Native or C1 German & English B2
About The Role
Join a leading global organization supporting Website Solutions clients. You will deliver exceptional customer service, troubleshoot technical issues, and guide users to ensure a seamless experience. This is a dynamic role in a multicultural environment, perfect for someone with a tech or digital marketing interest.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat with professionalism.
Troubleshoot technical issues related to websites and web solutions.
Act as a trusted advisor and guide users through their queries.
Collaborate with internal teams to escalate and resolve complex cases efficiently.
Requirements
At least 6 mo...
Location: Lisbon, Portugal (On-site)
Start Date: 19 February 2026
Schedule: Monday–Friday, 06:00–22:00 (rotative shifts) – two days off: Saturday & Sunday
Contract Type: CDD, 6 months
Languages: Native or C1 German & English B2
About The Role
Join a leading global organization supporting Website Solutions clients. You will deliver exceptional customer service, troubleshoot technical issues, and guide users to ensure a seamless experience. This is a dynamic role in a multicultural environment, perfect for someone with a tech or digital marketing interest.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat with professionalism.
Troubleshoot technical issues related to websites and web solutions.
Act as a trusted advisor and guide users through their queries.
Collaborate with internal teams to escalate and resolve complex cases efficiently.
Requirements
At least 6 mo...
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