CS Specialist – German

Website Solutions Customer Support Specialist – German
Location:
Lisbon, Portugal (On-site)

Start Date:
19 February 2026

Schedule:
Monday–Friday, 06:00–22:00 (rotative shifts) – two days off: Saturday & Sunday

Contract Type:
CDD, 6 months

Languages:
Native or C1 German & English B2

About The Role
Join a leading global organization supporting Website Solutions clients. You will deliver exceptional customer service, troubleshoot technical issues, and guide users to ensure a seamless experience. This is a dynamic role in a multicultural environment, perfect for someone with a tech or digital marketing interest.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat with professionalism.
• Troubleshoot technical issues related to websites and web solutions.
• Act as a trusted advisor and guide users through their queries.
• Collaborate with internal teams to escalate an...