Job Description

Website Solutions Customer Support Specialist – German

Location: Lisbon, Portugal (On-site)
Start Date: 19 February 2026
Schedule: Monday–Friday, 06:00–22:00 (rotative shifts) – two days off: Saturday & Sunday
Contract Type: CDD, 6 months
Languages: Native or C1 German & English B2

About the Role
Join a leading global organization supporting Website Solutions clients. You will deliver exceptional customer service, troubleshoot technical issues, and guide users to ensure a seamless experience. This is a dynamic role in a multicultural environment, perfect for someone with a tech or digital marketing interest.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat with professionalism.
  • Troubleshoot technical issu...

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