CSE - International BPO/Voice/Chat

We are seeking a Customer Service Executive (CSE) for our International BPO to handle voice and chat support. The ideal candidate will be responsible for providing outstanding customer service and resolving inquiries efficiently. This role is suitable for candidates with 0-5 years of experience.

Responsibilities

• Handle customer queries through voice and chat support in a professional manner.
• Resolve customer issues and provide accurate information regarding products and services.
• Maintain high levels of customer satisfaction by delivering exceptional service.
• Document customer interactions and feedback for future reference.
• Collaborate with team members to improve service delivery and customer experience.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Strong problem-solving abiliti...