Job Description

Thames Water is looking for a proactive, quality‑driven CSL Assurance Supervisor to play a key role in delivering an exceptional Customer Side Leakage (CSL) service. If you’re motivated by problem‑solving, field supervision, and making a real difference to customer experience, this is an opportunity to shape how we protect our network and support our communities.

What you’ll be doing as the CSL Assurance Supervisor
You’ll be the vital link between our service delivery teams across London and the Thames Valley, field repair partners, and our customers, ensuring all planned and reactive work is completed safely, efficiently, and to the highest standards. Every day will bring variety as you support field teams on the ground, drive quality, and keep customers informed and reassured.

Key Responsibilities
Large Leaks / High‑Profile Jobs

Attend sites to support repair gangs and ensure effective delivery.
Provide hands‑on supervision and technical guidance for com...

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