CSM

Company Description:

CareStack is a complete cloud-based dental software solution for scheduling, clinical,

billing, patient engagement, and reporting needs of dental offices. With features for

centralisation, automation, and analytics, CareStackTM enables dental organisations to

achieve scale.

Role Description

This is a full-time role for Customer Success Manager at CareStackTM. The role

demands a product led mindset to nurture customers and partner them in their growth

journey. Assessing the needs and wants of customers and driving the product roadmap

to meet customer expectations.

Responsibilities

● Responsible for customer health, user satisfaction, overall growth and churn prevention

due to unfulfilled expectation

● Continuous monitoring of feature adoption across customers ensuring higher degree of

stickiness and maximizing the benefits in the product

● Dr...