Job Description
CSOD Techno‑Functional Consultant (7–8 Years)
Location: India (Hybrid)
Role Type: Full-time | Techno‑Functional | LMS/LXP
**Role Summary**
We are seeking a highly skilled Cornerstone OnDemand (CSOD) Techno‑Functional Consultant with 7–8 years of experience in LMS/LXP implementations, configuration, and support. The role combines platform expertise, integrations, analytics, and stakeholder engagement to deliver scalable enterprise learning solutions.
**Key Responsibilities**
**1. CSOD Configuration & Administration**
Configure and support CSOD Learning: Curricula, ILT/VILT, Events/Sessions, Certifications, Catalogs, Portals/Pages, Email Templates.
Manage content operations including SCORM 1.2/2004, xAPI, and content testing/debugging.
Handle release management: impact analysis, regression testing, feature enablement.
**2. Integrations & Technical Operations**
Implement and support integrations with HRIS (Workday/SAP/Oracle) using SFTP, Edge Import, REST/SOAP APIs.
Configure and troubleshoot SSO via SAML/OAuth (Azure AD/Okta/Ping).
Lead data mapping, validation, transformations, and error resolution.
**3. Reporting & Analytics**
Build compliance and learning reports using Reporting 2.0 / Insights.
Provide analytics on adoption, learning impact, and program performance.
Support dashboards and KPI tracking for business stakeholders.
**4. Project Delivery & Support**
Work with business teams to gather requirements, create solution designs, and maintain documentation.
Lead UAT cycles, cutover, go‑live, and post‑production support.
Provide L2/L3 support, troubleshoot issues, and coordinate with CSOD Support as needed.
**Required Skills & Experience**
7–8 years of experience in LMS/LXP; 4+ years hands‑on in CSOD Learning.
Strong experience in Edge Import, Security Roles, SSO, and API-based integrations.
Solid understanding of learning standards (SCORM/xAPI).
Proficient with SQL, Excel, JSON/XML for API review.
Strong communication, requirement gathering, and client-facing capabilities.
Analytical and problem-solving mindset.
Strong stakeholder management.
Experience working in Agile delivery environments.
**Good-to-Have Certifications**
**Cornerstone Certified Administrator – Learning (** preferred).
CSOD Edge/Integration or equivalent badges.
Agile/Project Certifications: CSM/PSM, SAFe, PMP.
**Education**
Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Location: India (Hybrid)
Role Type: Full-time | Techno‑Functional | LMS/LXP
**Role Summary**
We are seeking a highly skilled Cornerstone OnDemand (CSOD) Techno‑Functional Consultant with 7–8 years of experience in LMS/LXP implementations, configuration, and support. The role combines platform expertise, integrations, analytics, and stakeholder engagement to deliver scalable enterprise learning solutions.
**Key Responsibilities**
**1. CSOD Configuration & Administration**
Configure and support CSOD Learning: Curricula, ILT/VILT, Events/Sessions, Certifications, Catalogs, Portals/Pages, Email Templates.
Manage content operations including SCORM 1.2/2004, xAPI, and content testing/debugging.
Handle release management: impact analysis, regression testing, feature enablement.
**2. Integrations & Technical Operations**
Implement and support integrations with HRIS (Workday/SAP/Oracle) using SFTP, Edge Import, REST/SOAP APIs.
Configure and troubleshoot SSO via SAML/OAuth (Azure AD/Okta/Ping).
Lead data mapping, validation, transformations, and error resolution.
**3. Reporting & Analytics**
Build compliance and learning reports using Reporting 2.0 / Insights.
Provide analytics on adoption, learning impact, and program performance.
Support dashboards and KPI tracking for business stakeholders.
**4. Project Delivery & Support**
Work with business teams to gather requirements, create solution designs, and maintain documentation.
Lead UAT cycles, cutover, go‑live, and post‑production support.
Provide L2/L3 support, troubleshoot issues, and coordinate with CSOD Support as needed.
**Required Skills & Experience**
7–8 years of experience in LMS/LXP; 4+ years hands‑on in CSOD Learning.
Strong experience in Edge Import, Security Roles, SSO, and API-based integrations.
Solid understanding of learning standards (SCORM/xAPI).
Proficient with SQL, Excel, JSON/XML for API review.
Strong communication, requirement gathering, and client-facing capabilities.
Analytical and problem-solving mindset.
Strong stakeholder management.
Experience working in Agile delivery environments.
**Good-to-Have Certifications**
**Cornerstone Certified Administrator – Learning (** preferred).
CSOD Edge/Integration or equivalent badges.
Agile/Project Certifications: CSM/PSM, SAFe, PMP.
**Education**
Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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