Job Description
Key Responsibilities
*Assist customers with billing questions, plan upgrades, troubleshooting, and general inquiries
*Provide accurate information and effective solutions in a friendly and professional manner
*Follow company procedures and achieve performance targets
*Deliver outstanding customer service at all times
Qualifications
*Senior High School graduate or higher (College Fresh Graduates Welcome)
*No BPO experience required — training will be provided
*Good communication skills (verbal and written)
*Basic computer skills and ability to multitask
*Willing to work on shifting schedules, weekends, and holidays
*Positive attitude, willingness to learn, and a customer-first mindset
*Assist customers with billing questions, plan upgrades, troubleshooting, and general inquiries
*Provide accurate information and effective solutions in a friendly and professional manner
*Follow company procedures and achieve performance targets
*Deliver outstanding customer service at all times
Qualifications
*Senior High School graduate or higher (College Fresh Graduates Welcome)
*No BPO experience required — training will be provided
*Good communication skills (verbal and written)
*Basic computer skills and ability to multitask
*Willing to work on shifting schedules, weekends, and holidays
*Positive attitude, willingness to learn, and a customer-first mindset
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