CSR II

Summary/Objective:

• In this role, the Customer Service Representative II provides a high level of customer service to internal and external customers by demonstrating prompt, and thorough attention to issues, requests and handling complaints.


• The CSR II process, route and schedule orders within required timeframes and coordinates with the operational staff.
• CSR II will work within the existing warehouse management systems to track and account for each customer order and communicate between customer and operational staff.

Essential Functions:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for supporting the operation, including, but not limited to the following activities:

• Processing ...