CSR Payroll and Timekeeping Implementation Officer

Overview

The Customer Support Representative/Implementation Officer is responsible for handling both existing and new client engagements. This includes the implementation and training of LSTVI's proprietary software solutions, addressing client concerns, and providing after-sales technical support. The role ensures client satisfaction through responsive support, timely implementation, and proper documentation of enhancements and customization requests.

Responsibilities

• Provide implementation and training for LSTVI's proprietary software solutions
• Address client concerns and deliver after-sales technical support
• Ensure client satisfaction through responsive support and timely implementation
• Document enhancements and customization requests accurately

Qualifications

• Proficient in computer applications and timekeeping/payroll software
• Knowledgeable in payroll computation, including governmen...