CSR Planner

Job Title: CSR Planner

Pay Rate: $25 to $27/hr (depending on experience)

Location: 100% onsite in Foxborough, MA - 70 Mechanic St, Foxboro, MA 02035

Schedule: 7:30 AM to 4:00 PM

Contract: 1-year, possible conversion

Job Summary:

The CSR Planner will manage customer order entries, interpret requests, and assign tasks to team members. This role involves working in a collaborative environment within an engineering plant that manufactures instrumentation materials. The position interfaces with internal and external customers and coordinates activities with manufacturing, sales, distribution, and field service teams.

Key Responsibilities:

·Take customer order entries and assign to team members

·Interpret requests and coordinate accordingly

·Handle customer complaints and inquiries including status, production, delivery, and billing

·Perform order error processing and maintenance funct...