Job Description

Lead the Frontline of Customer Trust

If you thrive on guiding people, shaping customer experiences, and still having time for life outside work, this role delivers balance and purpose. Step into a leadership path where your voice matters, your schedule respects your time, and your impact is felt every day-without sacrificing weekends or personal priorities.

Job Description

As a
CSR Supervisor
, you will oversee frontline customer interactions, ensure high-quality service delivery, and support customers through applications, inquiries, and issue resolution. You'll combine leadership, empathy, and operational focus to keep customer experiences seamless while supporting team performance.

Job Overview

Employment type: Indefinite term type contract

Shift: Day shift (CO Time: 08:30 AM - 07:30 PM, 8-hour shifts with overlap), Monday to Friday

Work setup: Onsite - Bogotá, Colombia

Exciting Perks Await

  • 5 days work week...

Apply for this Position

Ready to join Emapta Global? Click the button below to submit your application.

Submit Application