Job Description

Application Deadline:
- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 48- Employment Type: Regular**_What is the job about?_**
**_Grundfos _**is seeking an experienced **Costumer Service Representative** to join its _Domestic Building Services Sales_ team. The **Costumer Service Representative**, through our customer support center aims to provide a world class customer experience by providing first contact resolution. Customer Service Representatives resolve issues utilizing and understanding the resources at hand and collaboration with cross-functional departments. This position reports directly to the CSSC Manager and will operate on a hybrid plan out of the Apodaca´s facilities in Nuevo Leon, MX.
**_Your main responsibilities:_**
- Provide primary support for escalated inquiries regarding the Order-to-Delivery process and tools.
- Guide end-users and customers for self-service and troubleshooting Grundfos Digital Tools for standard produ...

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