(CSSNA) Service Administrator

Job Description Job Description Job Title: Service Administrator Location: Chesapeake VA 23323 Duration: 6 Months Monday-Friday; 7:30am-4:30pm 1 hour zoom interviews Job Description: Serves as first point of contact with customers to promote quality customer service and assist with increasing business within the branch location. Key Responsibilities: Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers’ needs and gathers pertinent information. Creates basic work orders in appropriate systems. Provides some status updates to customers, as requested Top 3 Skills you are looking for: 1.Organization 2.Customer service 3.Communication Additional Manager notes The manager is looking for someone with at least 1-2 years of experience. Someone with experience as a service writer or service technician would be a great fit. Please ensure the soft skills are looked at as they need to blend...